Delivery Information
Gift vouchers may be ordered for either postal or e-mail delivery and can be sent to the purchaser or directly to the recipient. Vouchers may be scheduled for a delivery date up to three months in advance.
Email Vouchers
Emailed vouchers are sent out 24/7, every day of the year. A purchase confirmation email will be sent, followed by a second email with a link to a pdf of the voucher to download. If you do not receive these emails, please check your spam or promotions folders. If you still cannot see the emails, please contact us and we will assist.
Postal Vouchers
Postal voucher orders will be acknowledged by email. Gift voucher orders placed before 2:00 pm (Monday - Friday) will be sent out on the same day. Orders placed after 2.00 pm will be sent out on the next working day.
Postal vouchers are sent out by Royal Mail, first class post. The Royal Mail expect to deliver more than 90% of mail the day after posting. If you have not received a gift voucher within a couple of days, please contact us and we will advise.